·               Responsible for building and administering Redhat/Centos Linux servers for Nessus/Tenable SecurityCenter

·               Responsible for obtaining quotes, ordering, and maintaining inventory for $25M/year of Cisco and Dell equipment

ITS, Princeton, NJ

Desktop Engineer; Feb 2014 – Mar 2014

·               Migrated 400 laptops from Windows XP to Windows 7

·               Utilized Sysprep, ImageX, and PXE booting to WDS server Provide critical remote desktop support with RDP

·               Interviewed each user for any special requests, and backed up their data before migration

HynesITe, Tampa, Florida

Network/Systems Administrator; July 2013 – December 2013

·               Maintain Active Directory within a Windows Server 2012 environment for 5000+ users

·               Built servers with Server 2012 Active Directory, DHCP, DNS, IIS, and VPN services.

·               Administered file security plans with Sharing and NTFS security permissions

·               Responsible for Datacenter management; ensuring that all servers are physically healthy, properly documented, and all hardware assets are correctly managed, monitored, and maintained.  Including physical inventory and asset management, primary troubleshooting of hardware failures/issues, new hardware installation and configuration, implementing change requests to hardware, operating systems, and serversConfigure and maintain and Dell

·               Configure Cisco routers, (Static Routes, RIPv2, OSPF, EIGRP, BGP)

·               Configure and maintain PowerConnect switches, (VLANs, STP, etc)

·               Configure and maintain Dell R6220, R620, R310 servers

·               Configured iDRAC alerts on over 200 servers

·               Act as the primary owner of all incoming support requests for customers by monitoring support alias and reviewing/responding to all issues. 

·               Provide critical remote desktop support with RDP

Gulfeagle Supply, Tampa, Florida

Network/Systems Administrator; May 2013 – Jul 2013

·               Maintain Active Directory within a Windows Server 2008/2003 environment for 400+ users

·               Deploy and maintain Cisco VoIP phone/voicemail system with Cisco Unified CM Administration and Cisco Unity Connection Administration

·               Maintain ThinClient/VDI environment with VMware View Administration and VMware vSphere

·               Maintain Cisco 2921 and 2901 routers and Cisco and HP 2620 switches

·               Configured MPLS

·               Assisted with cloud migration to Microsoft Office365 and Intune

·               Image/Provision and deploy new ThinClients/VDIs to users

·               Administered file security plans with Sharing and NTFS security permissions

·               Maintain GFI Faxmaker server.  Also configured Cisco 2901 routers with dial-peer commands

·               Configure Valcom VIP-801 paging SIP devices

·               Provide critical remote desktop support to clients with TightVNC, DameWare Mini, and RDP

·               Configure user’s iOS/Android devices for Outlook Web App (OWA)

·               Maintain network printers/scanners

·               Educate users on social engineering attacks and proper security

Pennsylvania Trust Company, Radnor, Pennsylvania

Network/Systems Administrator; Sep 2012 – Apr2013

·               Maintained Active Directory within a Windows Server 2008/2003 environment for 50+ users

·               Maintained ClearOS Firewall for two ISPs

·               Deployed and maintain NEC VoIP phone systems, and configure Executive Insight integration with Microsoft Outlook

·               Configured centralized desktop management/group policy/Window’s Updates with Desktop Authority

·               Maintained/migrated virtual workstations/servers with Hyper-V Server and Hyper-V Manager

·               Administered Google’s Postini anti-spam and archiving services.

·               Maintained Cisco and HP routers and switches

·               Deployed new workstations to users

·               Provided critical remote desktop support to clients with RDP and LogMeIn

·               Configured user’s iOS/Android devices for Outlook Web App (OWA)

·               Maintained print server and network printers

·               Created and maintain company’s Twitter and LinkedIn page

·               Maintained company website with WordPress & Dreamweaver

·               Educated users on social engineering attacks and proper security

Dataguard IT, dataguardit.com, Tampa, Florida

Owner; Nov 2009 – Sep 2012

·               Analyzed and resolved hardware and software problems that require in-depth troubleshooting skills to determine root cause

·               Facilitated the complete solution of product upgrades, installations and service at customer sites

·               Provided critical remote desktop support to clients

·               Billing of customers for hourly rate, or quoted jobs.

·               Manage and administer budgets for Dataguard IT

·               Configured and troubleshot networks in small office/home office and business environment, including Cisco 1841 routers and Cisco 6500 switches.

·               Successfully configured Frame-relay virtual connections, with DLCIs, LMI-type, etc.

·               Manage the administrative functions to include recruiting, and new hire paperwork.

·               Designed websites for by use of Dreamweaver HTML editor and FTP clients.

·               Performed graphic design for customers with Adobe Illustrator.

·               Educated customers on the operation of their products/service/solution

·               Provided customers with thorough documentation of all work performed

·               Researched and recommend technology solutions to small office/home office and business problems

·               Instructed customers on the proper use and maintenance of hardware and software

·               Promoted business on social media websites to increase customer base.

Geeks Home and Office, geekshomeandoffice.com, Tampa, Florida

Field Technician; Nov 2009 – Apr 2010

·               Demonstrated ability to analyze and resolve hardware and software problems that require in-depth troubleshooting skills to determine root cause

·               Facilitated the complete solution of product upgrades, installations and service at customer sites

·               Configured and troubleshot networks in small office/home office and business environment.

·               Provided critical remote desktop support to clients

·               Provide thorough documentation of all work performed

·               Researched and recommend technology solutions to small office/home office and business problems

·               Educated customers on the operation of their products/service/solution

·               Instructed customers on the proper use and maintenance of hardware and software

University of Delaware, Center for Translational Cancer Research; Newark, Delaware

Core Facility Director; Jan 2000 – Jan 2010

·               Effectively operate, maintain, and troubleshoot highly technical research equipment (GE MicroCT scanner, IVIS Lumina in vivo/in vitro fluorescence scanner, BD Biosciences FACSCalibur flow cytometer, Bio-Rad SELDI-TOF mass spec, Beckman HPLC, and others)

·               Responsible for training of faculty, postdocs, techs, grad students, undergrads, and outside institutional users of shared equipment

·               Interface with manufacturers of equipment including negotiation of service contracts

·               Develop appropriate methods and techniques in order to assist users with specialized research protocols on Core instrumentation

·               Manage and administer budgets for CTCR in consultation with Center Director and CTCR Steering Committee

·               Design team for cancer research expansion pavilion with architects, opening 2009 at Christiana Hospital

·               Manage the administrative functions to include new hire paperwork, recruiting, updating labor allocation modules, and certifying effort reports